Paid Support Service

  • Our time zone is GMT +8 (China/Beijing), we may not be able to contact you immediately. Click to check what time it is.
  • Direct ssh access is preferred, TeamViewer is slow.
  • If you don't have PayPal account, click "Buy Now" button, then click "Don't have a PayPal account" to pay with a credit card.
Buy a support ticket to solve an iRedMail issue
  • Solving an issue occured on your running iRedMail server (via SSH or email)
  • Charge per issue
  • Buy this support ticket then contact us via email and clearly explain what your issue/question is to avoid misunderstanding
Note: This support ticket is not used to implement a new feature based on iRedMail.

Install iRedMail on a new server

Upgrade an existing iRedMail server
Upgrade an existing iRedMail server to the new release immediately follow it. For example, if you're running iRedMail-0.8.0, this upgrade service will upgrade it to iRedMail-0.8.1, not the latest iRedMail-0.9.4. You can find iRedMail version number in file /etc/iredmail-release.
Important Notes:
  • Upgrading iRedMail doesn't install new components shipped in new iRedMail release.
  • If you have any customization for Roundcube webmail, you have to sync the customizations yourself and manually after upgrading.

Migrate other mail servers to iRedMail server
Supported servers:
  • Standard IMAP server like Dovecot, Cyrus-IMAP
  • Gmail
  • Google Apps
  • Zimbra
  • If old server doesn't offer IMAP service, it must use Maildir format to store mails.
  • Your existing mail server must offer IMAP service.
  • Depends on the number of mail domains/users/aliases, mailbox size, and other data needed to be migrated, the price may be different, there isn't a fixed price for migration service.

What Customers Are Saying ...

Shamim Mirzai,, 27 Jul 2015.

It’s such a pleasure to find a software product that “just works” and even more so when it’s creator backs it up with professional support. Zhang Huangbin is well versed in everything email related and has proved to us what a dedicated professional he is. At a difficult time for our company when our previous hosting provide let us down catastrophically, iRedMail and Zhang helped us get a new email system up and running in literally hours and get all our clients operational again with their email accounts. I have no hesitation in recommending both the iRedMail Pro software and Zhang’s help and support.

Amikam Geller,, August 24, 2014.

I would like to give my highest respect and recommendation for Mr. Zhang.

We've asked Mr. Zhang to develop a few iRedMail features for us (paid). We've worked with total collaboration. The features were ready as scheduled and he was very responsive to our comments and requests. The problems that were encountered during the development phase were fixed with a very high technical knowledge. We are more than satisfied with the results.

Again - I give my highest recommendation for Mr. Zhang and iRedMail as a solution.

Colin Warner, Jun 26, 2014. Migrated from Exim/OpenLDAP to iRedMail.

I would like to recommend iRedMail and Zhang Huangbin. We had a difficult migration to perform due to the age and lack of resources of our old mail server. We engaged Zhang to do the migration for us. Zhang was very responsive to any issues that arose and closely monitored the transfer of data which occurred over a period of 24 hours or more.

We received prompt remote support over the following days and he quickly resolved a number of unexpected issues that arose. Zhang communicated regularly during the first two weeks after installation to make sure we were happy with the new mail system, and was pro-active in identifying and fixing problems.

Zhang has excellent written English so there was no difficulty with communication during the whole process. I would highly recommend using Zhang's services to carry out a migration to iRedMail.

Thomas Liesner, 2009-08-27

I ordered remote upgrade support by iRedMail to safely upgrade a production machine to the latest version and everything worked like charm :). Zhang Huangbin logged into the machine exactly at the requested time and informed me live about every single step he was about to do. Being logged in as well, i could follow everything he did and felt really safe. Everything worked so smoothly, that there was no service interruption, no angry users and not a single mail lost. Thanks again, it was well worth the money!